Disabled Access
Wheelchairs and Mobility scooters can be hired free of charge and can be pre-booked in advance. They are subject to availability so please email [email protected] and they will confirm if there is one available for you to hire.
WIFI
At ExCeL they have free, fast Wi-Fi, which is suitable for browsing, social media, and email. There is free wi-fi venue, please sign in to ‘_ExCeL FREE Wi-Fi’ using their standard log in, or via LinkedIn, Facebook, or Twitter.
FOOD
There will be a selection of retail units, in the venue that serves a diverse range of tasty food and drinks. For more details please visit https://www.excel.london/visitor/food-drink for a list of restaurants in the venue.
WATER STATIONS
There are some water refill points on the Boulevard close to the entrance to the venue.
HOT DRINK DISCOUNT
If guests bring a reusable cup to the venue, they can enjoy discounts on some hot drinks at a few retail outlets. Please visit the food and drink page for more details https://www.excel.london/visitor/food-drink and use the filter option to see.
AFTER HOUR
After visiting ExCeL, guests can experience more of London by exploring a range of hand-picked restaurants and bars.
ACCESSIBILITY
ExCel has a step-free access at both entrances of their venue. If you’re travelling by public transport, there are lifts at Prince Regent DLR Station. This will take you onto the footpath which leads to the venue. For more information on accessible facilities, please go to our website: http://excel.london/visitor/venue-guide/accessibility
LOST PROPERTY
If you think you’ve lost something at ExCeL London, please contact [email protected]. Please be aware that once notified that lost property has been found, guests have up to 30 days to collect their item(s) before they are donated to a local charity.
OTHER FACILITIES SPECIFIC TO THE EVENT
The multi – faith prayer room: ExCeL London has a prayer room that can be accessed through the grey door next to the S9 entrance on the boulevard. Family room: the family room can be found by the hall entrance S9.
MORE USEFUL INFORMATION
*Further information can be found on ExCeL’s London FAQ page: https://www.excel.london/faqs