Booking information - Please note that a £1.50 transaction fee is applicable per order.
DISSABILITY INFORMATION & CARER'S TICKETS
Visitors who are registered as disabled who purchase a ticket can also secure a carer ticket free of charge.
As accessible positions at venues are usually limited, we need to ensure that tickets reach the people that need them.
To help us ensure that these tickets are made available to those with these genuine needs, we will ask for a copy of the following at checkout (jpg or png file max 4MB):
- Copy of DLA, PIP or Adult Disability Payment entitlement letter
- Evidence of registered severely sight impaired (blind)
- CredAbility Access Card (with +1 icon)
- Copy of Attendance Allowance letter
- Recognised Assistance Dog ID card
- A current and valid blue badge
- Any other relevant documentation *
* Please note: If you are unable to upload appropriate documentation this may result in your order being cancelled. We appreciate your cooperation.
Find out more information about disabled access, parking and onsite facilities here.
TICKET ENQUIRIES
Tickets do not need to be printed and can be shown on your phone.
Contact SeeTicket directly to:
- Change the day or type of ticket(s)
- Change your catwalk slot
- If you cannot locate your order or booking reference number
- If you encounter issues with payment issues
- If you have not received your ticket(s) via email
- If you have queries regarding children’s tickets or registered carer
- Any issues booking tickets online
See Tickets Customer Service: Live chat facility
If you are unable to get a resolution by contacting SeeTickets using the link above or your query is regarding something else,
please contact: [email protected].uk
To save time, please include which show your query refers to and your booking reference number if you have one.